Ad News Live
August 31, 2025
Verizon Phone Outages: On Saturday, Verizon customers across the U.S. faced widespread service outages. The company said the problem was tied to a “software issue” that disrupted wireless service for many users.
Reports of more than 11,000 outages came in by the evening. Verizon later told Gizmodo that service had been restored for most people affected nationwide.
The company admitted the outage stemmed from a software problem but did not share further details. Verizon said its engineers were working quickly to track down the cause of the outage and restore service.
By early evening, the company noted that connections were beginning to return to normal in some regions.
The provider offers mobile, landline, broadband internet, and phone services. Verizon Wireless is fully owned by Verizon.
The blackout affected several major cities, including Los Angeles, Orlando, Tampa, Chicago, Atlanta, Minneapolis, Omaha, and Indianapolis.
Verizon Restores Services Across the U.S.
Reports of Verizon network problems began shortly after noon, according to Downdetector.
By mid-afternoon, outages had climbed past 22,000. At 6:09 p.m., more than 18,000 customers were still without service. By 7:19 p.m. ET, the number of reported issues was about 11,134.
Users struggled with connections through the afternoon and into the evening. Verizon later said that service was starting to recover, with stability returning in several of the hardest-hit regions.
Verizon acknowledged a software issue that disrupted wireless service for some customers. The company said its engineers were working quickly to find the cause and fix the problem.
Customers were directed to the Network Status page for the latest updates. By 7:30 p.m. PDT, Downdetector data showed service had been restored in most major cities, including New York, Houston, Chicago, Seattle, and the Bay Area.
Even so, a few hundred outage reports continued to surface nationwide until midnight. Verizon asked customers to follow network status updates online.
The company said its engineers were actively working to identify the problem and bring services back to normal. The outage left thousands of users across the U.S. without reliable connections.
In a statement on Saturday afternoon, Verizon assured customers that repairs were already in progress. The company added that restoring service for everyone remained its top priority.
Many iPhone users took to social media after their devices became stuck in SOS mode. In this state, the usual signal bars are replaced with “SOS” in the top-right corner of the screen.
The feature only allows calls to local emergency numbers. It switches off automatically once regular cellular service is restored.
Verizon, which has more than 146 million subscribers in the U.S., went through a similar outage last year.
Follow Us
AD News Live
